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01:19 AM · Nov 18 ,2025
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Jon Savage and Simon H. - How To Turn Small Projects Into Big Profit - A Case Study

However, during the course of the first meeting, the client mentions that they don’t have a budget. Being the inquisitive businessperson that you are, you say, “Well, we work with budgets of almost

Clients , Case Studies , Income , Business

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Uzi Shmilovici - How To Identify Good Clients (and Avoid Bad Ones)

Peter Drucker is one of the most influential business writers of the last century. His ideas have shaped the ways we conduct business today. One of Drucker’s main ideas was the notion that without a

workflow , Clients , Business

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Mark Reeves - How To Sell The Value Of Mobile To Clients

As Web designers and developers, we see the value in supporting mobile devices every day. We’re well-versed in tactics and techniques for adapting our work to mobile. Our challenge is to be equally

mobile , Clients , Content , Web Design , Income , Business

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Zara Cooper - Reasons To Build A CRM-Powered Website For Your Business

This article has been kindly supported by our dear friends at HubSpot who have created an ecosystem uniting software, education, and community to help businesses grow better every day. Thank you!

Clients , User Experience , Business

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David Martin - Dear Clients, The Web Has Changed. It’s Time To Use CSS3 and HTML5 Now.

Since hearing about HTML5 and CSS3, then later reading Hardboiled Web design by Andy Clarke, I have been working on a presentation to help introduce these development methods to my clients. If all i

Clients , coding , Css , HTML , html5

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Jeremy Girard - How To Build Long-Term Client Relationships

Much attention is given to how you kickoff projects, or how best to design and develop websites. But the final stages of the Web design process are never discussed as much as those early and middle

Clients , Income , Business

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Jason Mark - Transform A Tablet Into An Affordable Kiosk For Your Clients

Twenty minutes after unboxing my first iPad, I realized this device’s potential to revolutionize the world of kiosks. Ten years ago, my team and I worked with Honda to develop touchscreen kiosks for

mobile , Clients , Devices , ios , ipad , Business

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Sam Barnes - Guidelines For Successful Communication With Clients

OK, so this is a yet another article about dealing with clients. But let’s face it — it doesn’t matter how well you can design or code; as a freelancer or if you’re running a digital agency, if you

workflow , Productivity , Clients , Communication , Business

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paul-boag 頭像

Paul Boag - Fight The System: Battling Bureaucracy

If you work as part of an in-house Web team, you have my sympathy. If that in-house team is within a large organization, then doubly so. Being part of an in-house Web team sucks. Trust me, I know. I

workflow , Teams , Clients , Business

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Speider Schneider - Renegotiating The Contract (And Other Tales Of Horror)

You’ve met with the client, done the creative brief and gotten some kind of written agreement or contract. Work has been creative and progressing nicely. The joy and hope for life slowly return as t

Contracts , Clients , Business

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Robert Bowen - How To Convince The Client That Your Design Is Perfect

As designers who deal with clients, we all have to face one situation, no matter how difficult and uncomfortable, and that is guiding the client to accept that your design is perfect. Now, you alrea

Clients , Communication , Business

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Bridget Fahrland - The Design Matrix: A Powerful Tool For Guiding Client Input

I used to think the beginning of a website design project was the best part. Hopes are high. People are full of great ideas. Nobody is disappointed yet. But as I gained experience, I found that lear

Presentations , workflow , Clients , Design , Business

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paul-boag 頭像

Paul Boag - How To Use Email To Alienate Your Users

Spam! Monty Python may love it, but the rest of us are not so convinced. But what is spam? Are you spamming users without realizing it? And is there any place in the world for email marketing? Most

Marketing , Clients , Inspiration , Emails , Business

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Kat Neville - What Makes A Great Cover Letter, According To Companies?

Ah, the dreaded cover letter. Boring to write, difficult to get right, and you’re usually preoccupied by other things (such as the portfolio and resume, which are also really important). Unfortunate

Graphic Design , Clients , Interviews , Career , Design , Business

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paul-boag 頭像

Paul Boag - Take A Digital Health Check

Have you ever wondered how digitally healthy the organization where you work at really is? If you’re a freelancer or work at an agency, well, have you thought about the health of your clients? I’m

workflow , Teams , Clients , Business

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Benjamin Jackson - Agile Billing Guarantees Your Income

For most creative professionals, this story is a familiar one: A client reaches out to you. They need a name, or a logo, or a website, or an app. Actually, they need it all together, and they need i

Clients , Income , Business

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Paul Boag - How To Persuade Your Users, Boss Or Clients

Like many in the Web design industry, I have a strange job. I am part salesperson, part consultant and part user experience designer. One day I could be pitching a new idea to a board of directors,

Clients , Communication , Business

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Paul Boag - How To Give Our Clients The Best Deal In Mobile

Are we cheating our clients when it comes to mobile? More precisely, are we allowing our desire for mobile work to get in the way of providing our clients with the best solution for their business n

mobile , Clients , Business

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Kristina Podnar - Keeping Your Business And Clients Safe With Digital Policies

Digital workers, especially web designers and developers, need to recognize that policy influences their products online much as it does offline. Whatever the scale of our enterprise — whether a lar

workflow , Clients , Business

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Steven Snell - Group Interview: Expert Advice For Students and Young Web Designers

Our readers have requested that Smashing Magazine conduct an interview with industry leaders on issues that are relevant to students and those just starting off in their design career.With the help

Community , workflow , Clients , Opinion Column , General

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Kristin Wemmer - Starting Out Organized: Website Content Planning The Right Way

Sometimes called information architecture” or “IA planning”, this step doesn’t find a home easily in many people’s workflow. But rushing on to programming and pushing pixels makes for content that l

Clients , cms , Web Design , Content Strategy

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Scott Hurff - Prototyping For Better Products, Stronger Teams And Happier Clients

As mobile designers, we have a stark decision to make: do we spend time learning new tools and changing our design processes to create our own transitional interfaces, or are the tools that we’ve be

mobile , Teams , Clients , ux , Prototyping , User Interaction , Business

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stevensnell 頭像

Steven Snell - Expert Advice For Students And Young Web Designers

Our readers have requested that Smashing Magazine conduct an interview with industry leaders on issues that are relevant to students and those just starting off in their design career. With the h

workflow , Education , Clients , Career

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Jonathan Wold - Stop Writing Project Proposals

After several grueling days I had finally finished the proposal. I sent it off and waited for a response. Nothing. After a few weeks, I discovered that they were “just looking”. Despite the urgency

workflow , Project Management , Clients , Business

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