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Rian van der Merwe - Getting Back Into The (Right) Deliverables Business

“Get out of the deliverables business” has become quite a mantra in the lean startup and UX movements. There’s much to love in that sentiment — after all, for every wireframe you make, you’re not sh

Graphic Design , Clients , ux , Designers

Rian van der Merwe - Why Companies Need Full-Time Product Managers (And What They Do All Day)

What is a product manager? What do product managers do all day? Most importantly, why do companies need to hire them? Good questions. The first confusion we have to clear up is what we mean by “pro

workflow , Teams , Discussions , Product Strategy , Business

Rian van der Merwe - How To Sell Your UX Design Solution To Clients

How do you convince clients to trust you with their valuable and much-loved product? In my experience, the best way to sell work to clients is to apply user-centered design not only to the work we p

Clients , ux , Guidelines , Business

Rian van der Merwe - The Immersive Web And Design Writing

I have an idea for a new product — can I tell you about it? It will take months to develop, and even though this kind of thing is usually given away for free, I’m going to charge for it. Oh, and the

ux , Web Design , Design

Rian van der Merwe - Making A Better Internet

My relationship with the Internet oscillates between waves of euphoria and waves of angst. Some things make me extraordinarily happy: like a client who loves usability testing so much when they firs

ux , Web Design

Rian van der Merwe - Design Patterns: When Breaking The Rules Is OK

We’d like to believe that we use established design patterns for common elements on the Web. We know what buttons should look like, how they should behave and how to design the Web forms that rely o

Interaction Design , ux , Usability , Design

Rian van der Merwe - A Dad’s Plea To Developers Of iPad Apps For Children

I spend a lot of time buying and testing iPad apps for kids. To be more specific, I lovingly do this for a certain two-year-old girl who is currently on a very successful #OccupyiPad mission in my h

ux , Usability , Design

Rian van der Merwe - How To Stop Designing For Ourselves

Have you ever looked at a bizarre building design and wondered, “What were the architects thinking?” Or have you simply felt frustrated by a building that made you uncomfortable, or felt anger when

ux , Process , Usability , Design

Rian van der Merwe - The Data-Pixel Approach To Improving User Experience

This article came out of my own questions about how to make the realignment philosophy practical and apply it to my day-to-day work — especially when what’s needed is more than a few tweaks to the w

Graphic Design , Redesign , ux , Design

Rian van der Merwe - The Consequences Of Working In Isolation

If you’ve ever worked at a company of any size, you’ve experienced it. Isolation. That feeling of being utterly alone in what you do. Some people love it: the determination that comes from being a

Productivity , ux , Process , Web Development , Designers