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01:29 AM · Nov 17 ,2025

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Damian Rees - Improving Your Website Usability Tests

In one of the first usability tests I ever did, I met a lovely old lady who could not use a mouse. She kept lifting it in the air and pointing at the screen, speaking words of encouragement to the c

User Research , ux , Usability

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Claire Carlson - Considerations When Conducting User Research In Other Countries: A Brazilian Case Study

Following a recent economic windfall, Brazilians are faced with more choices of how to spend their money. This provides a situation for good UX to make a huge impact and sway customers to buy new pr

User Research , ux , Case Studies

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Marli Mesibov - How Copywriting Can Benefit From User Research

I’ve often heard there are four stages along the road to competence: unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence. Most of us begin our careers

User Research , ux , Copywriting

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Suzanne Scacca - Better ROI For Your Digital Products: Why Continuous Research Is Key

This article has been kindly supported by our dear friends at Maze, a continuous product discovery platform that empowers product teams to collect and consume user insights, continuously. Thank y

Techniques , User Research , Tools , Product Strategy

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Bruce Lawson - World Wide Web, Not Wealthy Western Web (Part 1)

“There are more things in heaven and earth, Horatio, than are dreamt of in your philosophy,” said Shakespeare’s Hamlet, in the famous scene in which Hamlet teaches Horatio to be a web designer. Hor

Responsive Design , User Research , Browsers

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Hyungsoo Kim - How Your Product Can Benefit From User Feedback

Like many great ideas, ours was born of a problem. When I was a graduate student at MIT, I sat next to a classmate who is visually impaired. He would whisper to me to ask the time, even though he wo

Graphic Design , User Research , ux , Case Studies

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Tomer Sharon - Lean Startup Is Great UX Packaging

When Albert Einstein was a professor at Princeton University in the 1940s, there came the time for the final exam of his physics class. His assistants passed the exam forms to the hundreds of studen

User Research , ux , Business , Development

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Jesmond Allen and James Chudley - Effectively Planning UX Design Projects

Planning user experience (UX) projects is a balancing act of getting the right amount of user input within the constraints of your project. The trick is to work out the best use of your time. How ca

User Research , ux , Usability

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Grace Ng - A Guide To Validating Product Ideas With Quick And Simple Experiments

You probably know by now that you should speak with customers and test your idea before building a product. What you probably don’t know is that you might be making some of the most common mistakes

Techniques , User Research , Tools , ux

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Vitaly Friedman - How To Make Your UX Research Hard To Ignore

In the early days of my career, I believed that nothing wins an argument more effectively than strong and unbiased research. Surely facts speak for themselves, I thought. If I just get enough data,

User Research , ux , Design

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Slava Shestopalov - Everything I Know About UX Research I First Learned From Lt. Columbo

If you don’t know Lieutenant Columbo, I envy you. I wish I could erase my memory and watch this TV masterpiece for the first time again. Columbo, a Los Angeles homicide detective, has become a cult

Ethics , User Research , ux , Design

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Daniel Sauble - How To Run User Tests At A Conference

User testing is hard. In the world of agile software development, there’s a constant pressure to iterate, iterate, iterate. It’s difficult enough to find time to design, let alone get regular feedba

User Research , ux , Prototyping , Usability

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