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10:55 AM · Nov 17 ,2025

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Joshua Johnson - The State Of Airline Websites 2015: Lessons Learned

From my home in Phoenix, Arizona, the entire world is only a few clicks away. I’ve booked flights to St. Louis, San Francisco, Honolulu, New York, London, Melbourne, Entebbe and beyond. Sometimes I’

performance , UX Design , ux

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Lyndon Cerejo - Beyond Algorithms: Skills Of Designers That AI Can’t Replicate

At the start of the Coronavirus pandemic, I led the redesign of a tablet app used by sales representatives of the world’s largest food beverage company. Never having been a sales representative, no

UX Design , AI , Opinion Column

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Danny Halarewich - Reducing Cognitive Overload For A Better User Experience

If the user experience design does what it’s supposed to do, the user won’t notice any of the work that went into it. The less users have to think about the interface or design, the more they can fo

UX Design , ux , User Interaction

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Nadine Kintscher - Combining UX Design And Psychology To Change User Behaviour

Have you ever wondered why your users do not interact with your product the way you hope? Persuading people to perform a particular action, like signing up or buying a product, is a challenge in mos

UX Design , ux , Psychology

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Ilya Birman - Map Design: Redesigning Ekaterinburg’s Metro Map

A large metropolitan underground train network might as well be a teleportation device: People don’t care how it gets them from A to B, just that it does. In London, Paris and Moscow, the map of the

Graphic Design , UX Design , ux

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Lara Swanson - Improve The User Experience By Tracking Errors

It’s easy to see your top-visited pages, navigation patterns and conversion metrics using visitor-tracking tools like Google Analytics. However, this data doesn’t show the roadblocks that users typi

UX Design , User Research , Forms , ux , Design

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Jeff Gothelf - How To Build An Agile UX Team: The Culture

This is the first in a three-part series on how to build and grow successful user experience teams in agile environments. It covers challenges related to organization, hiring and integration that pl

UX Design , Productivity , Software , Process

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Ben Clemens - Design Patterns Are A Better Way To Collaborate On Your Design System

True collaboration to create or maintain a design system is really important to making superb product design, but working with other humans is always tricky. The collaborative nature of a design sys

Design System , workflow , UX Design

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Joe Leech - Free Cheat Sheet For Designing Web Forms

Forms, forms, forms: so often overlooked in design. In this post, we are pleased to release the Form Design Cheat Sheet, created by Joe Leech and released for Smashing Magazine and its readers. This

UX Design , Tools , Freebies , Usability

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Stanislav Khrustalev - Using QR Codes In Your Business: Best Practices And Pitfalls

QR codes are a useful technology that simplify and enrich the customer journey. The technology is currently used almost everywhere: e-menus in restaurants, virtual business cards, customer feedback

Design Patterns , UX Design , ux

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Jeff Gothelf - How To Build An Agile UX Team: Hiring

This is the second in a three-part series on how to build and grow successful user experience teams in agile environments. It covers challenges related to organization, hiring and integration that p

UX Design , Productivity , Software , Process

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Danny Iny - Introducing The Fabulous 6 + 1 Model For Effective Copywriting (Better Than AIDA!)

AIDA. Attention, interest, desire, action. It’s the classic copywriting formula, studied and used by almost every copywriter on the planet. Well, I’m not a fan. Not because it isn’t accurate, and

UX Design , Communication , Copywriting

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Paul Boag - How B2B Sales Help Us Understand Our Role As UX Designers Better

This article has been kindly supported by our dear friends at Gong who are passionate about unlocking reality to help people and companies reach their full potential. Thank you! Perhaps thi

UX Design , Wokflow , Business

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Jason Gross - The Role Of Design In The Kingdom Of Content

If content sits at the top of the food chain, why do we spend so much time talking about the finer points of design? Every day we debate, experiment with and discuss topics that easily fall into the

UX Design , ux , Content , Design

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Vitaly Friedman - Timing is Everything: Good Design Is All About The Right Timing

Imagine a shiny newsletter pop-up. A pop-up makes its splendid appearance on an eCommerce site just as you are about to make your way to a product page. You didn’t even have a chance to explore a si

Design Patterns , UX Design , User Experience

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Jes Koepfler & Kieran Evans - Getting (Dis)Connected: Shallow Interaction Design For Deeper Human Experiences

Our objects are becoming increasingly connected. My watch is connected to my phone, which is connected to the speaker in my living room, which I can also connect (or not) to the speaker in my bedroo

Interaction Design , UX Design , ux

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Laurence Ivil & Paul Myles - Designing A Dementia-Friendly Website

Some well-established web design basics: minimize the number of choices that someone has to make; create self-explanatory navigation tools; help people get to what they’re looking for as quickly as

UX Design , Accessibility , ux

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Vitaly Friedman - Welcome To The Smashing UX Design Section!

There has been a slight change in the UX Design editorial team. Unfortunately, Francisco Inchauste is stepping down from the UX Editor role to pursue new opportunities. We’d like to introduce you to

UX Design , ux , Design

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Jes Koepfler, Nidhi Jalwal and Meghan Plank - Connecting Children With Nature Through Smart Toy Design

Did you know that by the time a teen in the US reaches 16 years of age, they are spending less than seven hours a week in nature, and these trends are worldwide. Parents are as concerned about their

UX Design , Navigation , ux

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Atif Azam - Improving The UX Of Names With Vocalizer.js

We have all encountered names that are difficult to pronounce. Having a challenging name myself, I get different pronunciations of my first name, Atif, all the time. In order to solve my own naming

UX Design , ux , Inspiration

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Tad Fry - Design With Dissonance

You might consider yourself knowledgeable, but you’ve probably never heard of this powerful communication and design technique that I’m about to share. I’m sure you’ve seen it in practice but never

UX Design , Content , Communication , Design

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Vitaly Friedman - Infinite Scroll UX Done Right: Guidelines and Best Practices

We’ve all been there. You might have a long-winded list of search results, products, orders or data entries. Of course, you have all kinds of filters and sorting and search already in place. However

Design Patterns , UX Design , ux

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Nick Babich & Gleb Kuznetsov - How AI Technology Will Transform Design

AI-generated art is everywhere on the web. If you are an active Instagram, Twitter, or Pinterest user, you likely saw interesting artworks created using text-based tools like DALLE, Midjourney, or S

UX Design , Tools , AI , Opinion Column

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Jonathan Courtney - A Framework For Brainstorming Products

Brainstorming is notorious for being unstructured and often unactionable. People get in a room with some Post-its and whiteboards and expect the great ideas to happen. The problem is, even if there

UX Design , ux , Product Strategy

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